Matrix Tissue is committed to delivering your order with good quality packaging within the given time frame.
We ship throughout the week, except on Sundays and Public Holidays. To ensure that your order reaches you
in good condition and in the shortest span of time, we ship through reputed courier agencies only.
Dispatch & Delivery Time
Orders are dispatched within 3–4 working days.
Most orders are delivered within 7–10 working days.
Delivery will be made to the address provided at the time of placing the order.
Shipping Terms
Orders will be delivered to the registered shipment address provided by the buyer.
Matrix Tissue uses high-quality packing materials to ensure safe delivery.
If the product is damaged during transit, please contact us immediately for assistance.
We are not responsible for delivery failures caused by incorrect or incomplete addresses provided by the customer.
Force Majeure
Matrix Tissue is not liable for any delay or non-delivery of goods caused by events beyond our control,
including vendors, manufacturers, floods, fire, wars, natural disasters, or any other unforeseen circumstances.
Cancellations
Cancellations can be processed only if the order has not been shipped.
Once the order is dispatched, cancellation may not be possible.
