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Your privacy is important to us. Matrix Tissue Private Limited (“Matrix Tissue”, “we” or “us”) takes the privacy of your personal information seriously. This privacy policy (“Privacy Policy”) explains what personal information we collect from you, through our interactions with you on this website, and how we use that personal information.
The Privacy Policy applies to this website (“Website”). By providing your consent to this Privacy Policy in the manner prescribed below, you indicate that you understand, agree and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use this Website and any content, services or products contained in or available from this Website for which you need to provide personal information. You further agree that such collection, use, storage and transfer of the Data shall not cause any loss or wrongful gain to you or any other person.
In this privacy policy, the following definitions are used:
• “Data” includes information that you submit to Matrix Tissue via the Website, and information which is accessed by Matrix Tissue pursuant to your visit to the Website and for the purposes of this Privacy Policy, includes (as the case may be) personal information and sensitive personal data or information of a person (“Sensitive Personal Data or Information”) as such terms are defined under the Information Technology Act 2000 (“IT Act”) and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules 2011 (“SPDI Rules”).
•“Cookies” is a small file placed on your computer by this Website when you either visit, or use certain features of, the Website. A cookie generally allows the website to “remember” your actions or preference for a certain period of time.
••“Matrix Tissue” is Matrix Tissue Private Limited, having its registered office at New-Delhi;
• “User” or “you” means the natural person who accesses the Website.
We may collect the following categories of Data or pieces of Data that could allow you to be identified, including:
• your name
• email address
• address
• PIN code
• credit card or debit card details
• password etc., and / or your occupation, interests, and the like.
We collect Data in the following ways:
• Data is given to us by you; and
• Data is collected automatically pursuant to your visit to the Website.
Matrix Tissue may collect your Data in several ways from your use of the Website. For instance:
• when you contact us through the Website (through any form, e-mail address, hyperlink or social media address posted therein);
• when you register with us to receive our products, services and/or newsletters;
• when you complete surveys conducted by or for us;
• when you enter a competition or promotion;
• when you elect to receive any communications (including any newsletter, promotional offers) from us;
• from the information gathered by your visit to our webpages.
You can contact us to:
• Update or correct your information
• Request removal of your data
• Opt-out of marketing communications
Any or all the above Data may be required by us from time to time to provide information relating to Matrix Tissue and to work on the experience when using the Website. Specifically, Data may be used by us for the following reasons:
• improvement of the Website, our products or services, as well as of our group entities;
• transmission by email or any other form of communication of marketing materials to you;
• contact for survey or feedback which may be done using email or mail;
• to enable our group entities to reach out to you in relation to their programmes managed by them /products or services offered by them;
• to process your requests (such as replying to your queries);
• administering or otherwise carrying out our obligations in relation to any agreement you have with us;
• internal record keeping; and
• to execute other activities such as marketing campaigns, promotional communications for which consent is taken appropriately.
We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your rights" below).
We may use your Data to show you adverts and other content on other websites. If you do not want us to use your Data to show you adverts and other content on other websites, please turn off the relevant cookies (please refer to the section headed “Cookies” below).
We may share your Data with:
• Our affiliates and Matrix Tissue-controlled subsidiaries, to assist them to reach out to you in relation to their programs or campaigns (including marketing and sales) and to process your query / requests (such as job application);
• our employees, vendors, agents and professional advisors working on our behalf for the purposes described in this policy statement; and
• service-providers who assist in protecting and securing our systems and provide services to us which require the processing of Data, such as to host your Data or to process your Data for data profiling and user analysis.
We usually do not share your Data collected from the Website with other third parties.
However, this may happen if:
• You request or authorize us to do so;
• We need to comply with applicable law or respond to valid legal process; or
• We need to operate and maintain the security of this website, including to prevent or stop an attack.
We will use technical and organisational measures to safeguard your Data and we store your Data on secure servers.
Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via e-mail, social media or telephone.
Matrix Tissue retains Data for as long as necessary to provide access to and use of the Website, or for other essential purposes such as complying with our legal obligations, resolving disputes and enforcing our agreements. Because these needs can vary for different data types and purposes, actual retention periods can vary significantly.
Even if we delete your Data, it may persist on backup or archival media for audit, legal, tax or regulatory purposes.
When we process Data about you, we do so with your consent and/or as necessary to provide the Website for your access, operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfil other legitimate interests of Matrix Tissue as described in the Privacy Policy. We deny all liability and responsibility for the authenticity of the Data provided by you to us.
However, you have the right to review and correct, update and/or amend the Sensitive Personal Data or Information provided to us previously for it to be accurate, complete and up to date. Further, you also have a right to withdraw consent for the Sensitive Personal Data or Information you provide to us.
Please note that in a situation where you deny consent or withdraw consent, or provide inaccurate information, you may not be able to avail the entire scope of our Services, and in such instance, we reserve the right to not provide you access to our Services or any part thereof. You may exercise the rights mentioned in the Privacy Policy by writing to the Grievance Officer whose details have been set out below.
Matrix Tissue is committed to protecting the security of your Data. We use a variety of security technologies and procedures to help protect your Data from unauthorized access, use or disclosure.
The Website may, from time to time, provide links to third party websites. We have no control over such websites and are not responsible for the content, privacy policies and practices of these websites. The Privacy Policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.
We may also collect and use non-personal information provided to this Website, such as automatically collected information about the type of internet browsers you use or the website from which you linked to our Website, and aggregated information based on data that you have submitted to the Website (such as age, gender, and residency) from which you cannot be identified, for the purposes of assisting us in providing an effective service on this Website. We may from time to time supply third parties with this non-personal or aggregated data for uses in connection with this Website.
This Website may place and access certain Cookies on your computer. Matrix Tissue uses Cookies to improve your experience of using the Website.
Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as-intended.
You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser.
You can choose to delete Cookies at any time; however, you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
If any court or competent authority finds that any provision of the Privacy Policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
Matrix Tissue reserves the right to change the Privacy Policy as it may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the Privacy Policy on your first use of the Website following the alterations.